Privacy Policy

Effective Date: 26.6.2025

At Folkestone Bespoke, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

We may collect and process the following types of personal information:

• Contact Details: Name, email address, phone number, and address when you contact us or place an order.
   
• Order & Project Details: Information about your custom furniture or service requests.
   
• Technical Data: IP address, browser type, pages visited, and other usage data collected via cookies and analytics tools.
   
• Payment Information: We do not store your payment details. All transactions are processed securely through our third-party payment provider.
   

We use the information we collect to:

• Respond to enquiries and provide quotes
   
• Process orders and deliver services
   
• Improve our website and customer experience
   
• Send updates related to your orders or services
   
• Comply with legal and regulatory obligations
   

We do not sell, trade, or rent your personal information to others. We may share your information with trusted third-party providers only when necessary for:

• Delivering your products or services
   
• Processing payments
   
• Website hosting or analytics
   
• Legal compliance, if required by law
   

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can adjust your browser settings to refuse some or all cookies. We also use website analytics tools (such as Google Analytics) to understand how visitors use our site.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

If you are based in the UK or EU, under the GDPR you have the right to:

• Access the personal data we hold about you
   
• Request corrections or deletion of your data
   
• Object to or restrict certain types of processing
   
• Withdraw consent at any time
   

To exercise your rights, please contact us at:
Email: [Insert email]
Phone: [Insert phone number]

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this Privacy Policy, please contact:

Folkestone Bespoke
133 Black Bull road, CT19 5NU Folkestone, UK
Email: info@folkestone-bespoke.co.uk
Phone: 07928965621